Refunds will be handled on a case-by-case basis, and we reserve the right to approve or deny any refund requests.
Our products are unique and produced only once ordered. This means returns & exchanges are not supported if you ordered the wrong size, color, or simply do not like the product.
If there is a problem with your order or the products you received, please contact us within 15 days of product delivery. Our manufacturer offers a replacement or a refund in case of a damaged product or manufacturing error.
If a replacement order is arranged, there is no need to send the original order back to us.
Please note: If the order shipping details were incorrect, or if you ordered the wrong size or color, we cannot offer a replacement or refund. Please ensure all information is correct when placing your orders.